Your privacy is critically important to us. TinnitusBuddy is a product offering of Intuico Digital, LLC("we", "us", "our"). We have a few fundamental principles: we don't ask you for personal information unless we truly need it, and we treat your data with the highest level of security. This privacy policy applies to our mobile application, TinnitusBuddy (the "App"), and our website, tinnitusbuddy.com (the "Site").
1. Information Collection & Storage
User Journal Data (Local Storage)
The core functionality of the TinnitusBuddy App involves logging your tinnitus levels, triggers, and activities ("Journal Data"). We do not transmit, analyze, or store this Journal Data on our servers.
- Your Journal Data is stored locally on your device.
- If you have iCloud Backup enabled, your data may be securely backed up to your personal iCloud account, governed by Apple's privacy policy. We do not have access to these backups.
Crash & Diagnostic Data
To improve App stability, we use Apple's crash reporting tools and Sentry for technical crash reports. These reports may include the App version, device model, operating-system version, error stack, and related diagnostics. Sentry is configured not to send default personally identifiable information, performance traces, or profiles. We do not attach Journal Data to crash reports.
2. Third-Party Services
RevenueCat (Subscriptions)
We use RevenueCat to manage in-app subscriptions and entitlements. When you purchase a subscription:
- RevenueCat receives an anonymous App User ID to validate your subscription status (`Pro` vs `Free`).
- RevenueCat also receives Singular's pseudonymous device ID so verified trial, purchase, and renewal events can be associated with the same privacy-limited attribution record. This does not provide access to IDFA and does not trigger an ATT prompt.
- We do not share your personal Journal Data with RevenueCat.
- All payment processing is handled directly by Apple (App Store). We do not collect or store your credit card information.
Singular (Privacy-Limited Advertising Measurement)
We use Singular to understand, in a privacy-limited way, whether advertising leads to an App install, free-trial start, or subscription. Singular receives App sessions, a pseudonymous Singular Device ID, the generic event names sng_start_trial and sng_subscribe, subscription price and currency when applicable, and limited technical App, device, and network context needed for attribution and fraud prevention. RevenueCat sends verified subscription lifecycle events to our authenticated server endpoint, which forwards only this limited conversion information to Singular.
- The App does not request Apple's App Tracking Transparency permission and does not allow Singular to collect advertising identifiers such as IDFA.
- Singular's Limited Data Sharing setting is enabled globally.
- Singular may send privacy-limited or aggregated attribution and conversion information to advertising partners such as Meta through Apple's SKAdNetwork and other privacy-preserving measurement systems.
- We never send Journal Data, tinnitus severity, triggers, notes, audio choices, onboarding health answers, or other health information to Singular or Meta.
- The App does not contain the Meta SDK. Google AdMob advertising for free users is described separately below.
Google AdMob (Free-Tier App Advertising)
Free users may see non-personalized app-open advertisements served by Google AdMob. AdMob may receive technical device, advertising, coarse-location, product-interaction, performance, crash, and diagnostic data as described in Google's disclosures. We use Google's User Messaging Platform to collect or manage ad-privacy choices where required, and the App provides an ad-privacy options entry point when required. We request non-personalized ads, do not request Apple's App Tracking Transparency permission, and cannot access IDFA without that permission. We never send Journal Data, tinnitus severity, symptoms, notes, triggers, audio choices, or onboarding health answers to AdMob. Pro subscribers do not see these ads.
Website Analytics & Advertising
The Site may use Google Analytics for aggregate traffic measurement and Google AdSense to display website advertisements. These website services may use cookies and similar browser technologies. They are separate from the iOS App and do not receive App Journal Data.
3. Website Visitors
Our website (tinnitusbuddy.com) is utilized primarily for our blog and informational content. We do not offer user accounts, login functionality, or comment sections on the website. The Site processes standard web server logs and the analytics and advertising data described above.
4. Children's Privacy
Our Service is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that we have inadvertently collected such data, we will delete it immediately.
5. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
6. Contact Us
If you have any questions about this Privacy Policy, please contact us at: info@intuicodigital.com
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